general automotive supply

Dealerships Capture Record Fixed Ops Revenue—But Lose Market Share as Customers Drift to General Repair According to Cox Auto

dealership fixed ops revenue

Understanding why dealership‑fixed‑ops clinics attract record revenue yet lose market share to general repair: a data‑driven guide for fleet managers - story-based

Dealerships handed 12% of their customers to independent repair shops last year, even as fixed-ops clinics generated record revenue. In this guide I walk you through the forces reshaping the repair ecosystem, decode the data that fleet managers can act on, and outline practical steps to keep your vehicles where