Understanding why dealership‑fixed‑ops clinics attract record revenue yet lose market share to general repair: a data‑driven guide for fleet managers - story-based
Dealerships handed 12% of their customers to independent repair shops last year, even as fixed-ops clinics generated record revenue. In this guide I walk you through the forces reshaping the repair ecosystem, decode the data that fleet managers can act on, and outline practical steps to keep your vehicles where