dealership fixed ops revenue

Dealerships Capture Record Fixed Ops Revenue—But Lose Market Share as Customers Drift to General Repair According to Cox Auto

30% Decline: Customers Leave Dealerships For General Automotive Repair

30% Decline: Customers Leave Dealerships For General Automotive Repair Customers are abandoning dealership service lanes at a 30% rate because independent shops offer lower prices with comparable quality, eroding the once-secure fixed-ops revenue stream. This shift is reshaping how we think about automotive repair. The Scope of the Decline Key